Contactless delivery in pandemic in HCMC

Contactless delivery in pandemic in HCMC

The information that a GrabBike driver in Ho Chi Minh City was infected with the SARS-CoV-2 virus recently has made both ride-hailing drivers and users worried. In the context that e-commerce activities are encouraged to limit the spread of the Covid-19 pandemic, this information raises questions on the pandemic prevention in the delivery activity when shopping online.
The retail system maintains enough products for consumers’ demands. (Photo: SGGP)

Online shopping promoted to support consumers during Covid-19 pandemic

Due to the complexity of Covid-19 pandemic, many retail systems and trading businesses have activated their own online or telephone shopping channels to provide more convenience for their customers. They also increase their output and storage capacity to avoid shortage.


Online shopping is a rising trend in HCM City, with total online spending growth up by more than 12 percent annually since 2015 (Source: VNA)

Online shopping on the rise in HCMC

The e-commerce market in Ho Chi Minh City has developed significantly, with total online spending growth up by more than 12 percent annually since 2015, according to the municipal Department of Industry and Trade’s report on e-commerce development.
Consumers receiving online ordered goods (Photo: SGGP)

Online shopping prospers through Coronavirus

The already booming online shopping platforms are seeing another rush of demand in Vietnam, along with newly introduced telephone order services, as Covid-19 makes consumers wary of public places.  

A shipper delivers goods to a customer. (Photo: SGGP)

Online market vibrant amid Covid-19 outbreak

Receiving calls continuously, noting orders and delivery addresses of customers, and checking messages on Facebook and Zalo are daily duties of many employees of online stores in Ho Chi Minh City. Because during this time, many consumers are afraid of going shopping due to concerns over the Covid-19 outbreak.
A customer does online shopping. (Photo: SGGP)

E-commerce: a fierce race

Vietnam is now one of the fastest-growing countries in the e-commerce market in the region, with an average annual growth rate of about 30 percent from 2013 to 2018. But this is also a field where competition and elimination are extremely fierce, for many reasons.