Chatbot updating citizens on Covid-19 information daily

Chatbot updating citizens on Covid-19 information daily

In order to help the community to find necessary information about Covid-19 and health institutes to treat this disease, the Ministry of Health (MoH) integrated a Chatbot into the information search feature of its Zalo page.

Public services launched chatbot in 30 cities, provinces

Public services launched chatbot in 30 cities, provinces

By the end of 2018, more than 30 cities and provinces across the country have launched public services chatbot with the aim to simplify administrative procedures as well as to provide best services to residents and improve people’s satisfaction.