HCMC launches smartphone app to improve public service quality

The Ho Chi Minh City Department of Industry and Trade (DoIT) has lately introduced two smartphone applications to serve city dwellers and enterprises.

The applications allow people to not only give comments on civil servants’ performance (iSCT) but also obtain information about promotion program (SaleNOW).

Specifically, iSCT can help people search for administrative procedure, trade activities in the city and value people’s satisfaction to the Department’s administrative services; accordingly, it contribute to improving the public service quality.
Meanwhile the important feature of the app, SaleNOW, is to provide updated real-time information of how many products are left in enterprises’ stock and the store to buy. Companies that register with the body can have their products and services advertised in detail on SaleNOW for free.
The Department’s director Pham Thanh Kien said the department has launched the apps for the first; therefore it listens to opinion to improve it more.
On the occasion, the department also announced big sale on November 23 with total cost of VND554 billion ($23.8 million) .

By THUY HAI - Translated by ANH QUAN

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